Return & Refund Policy

1.Return of products

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Vidara Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their new item within 5 working days after the confirmation.

Products sold are not refundable
Please return your purchase to the following address:

Vidara Sdn Bhd
No 3, Jalan Perdagangan 12, Taman Univerisiti, 81300 Skudai, Johor Bahru

Please contact us at 07-5701048  us if you have
any questions or doubts.